Systems & Process Improvement for
Entrepreneurs and Small Businesses

A Better SIPOC for Modern Business

SIPOC for modern business

The SIPOC, which stands for Supplier, Input, Process, Output, Customer, is one of the pillars of any Six Sigma project, and it’s terrible unless you’re building widgets on an assembly line like its 1982. For any modern organization, especially those outside manufacturing, the rigidity of the SIPOC makes it difficult to use and ineffective at…

Read More

Using a RACI or RASCI Chart to Efficiently Manage Communication

A RACI document will help you keep your communication organized

I’m on a bit of a communications kick – last post was about communicating around meetings to reduce the overall number of meetings you get sucked into.  Building on that, and looking at communication more broadly, a RACI chart is a good tool to use to manage your overall communication plan. When I started in…

Read More

Meeting Effectiveness is Greatly Improved with Good Communication

Meeting Efficiency can be improved through good communication

Have you ever been in a meeting and thought, “We already talked about this!!”  It’s a common feeling across many organizations as meeting effectiveness seems to be at an all time low. So often we go to the same meetings, read variations of the same emails, or read emails that ask the same questions that…

Read More

Most of What You Do is not Valuable

Value added work is rare

When making a system more efficient, one of the first things to analyze are your process steps from start to finish and which of these steps add value and which ones don’t. This is part of any formal Value Stream Mapping exercise that you might take part in, and is also encouraged in many of…

Read More

Continuous Improvement Should Be Continuous

Continuous improvement requires continuous activity

We all sat in the conference room staring at one another.  The room was silent as everyone waiting for someone else to speak up first.  We had a major problem, and we were all worried about how it would impact the company. The company I worked for had big problems with one of its products…

Read More

Mixing Activities to Improve Time Management

Mixing exercising and working

The day escaped me today, and I found myself sitting here at 8pm not having completed everything I wanted to during the day.  I got a lot done, but some of the activities I worked on took longer than expected. Trying to manage my time for the rest of the evening, I was left with…

Read More

Subscribe for more!

Looking for more Brilliantly Boring information on how to get more out of your organization? Sign up below and be the first to get notified when we've shared a new post!

Where to Begin?

The below articles will help get you started on the foundational thinking needed to better understand systems and processes in your business.  By understanding these fundamentals, you'll be able to greatly improve your ability to increase the productivity, efficiency, and effectiveness of the systems in your business!