Helping Entrepreneurs and Small Businesses achieve
the outcomes they need for long term success

Wrong Desired Outcomes and Wrong Alignment Create Poor Results

Working out to get better physical outcomes

Not too long ago I started to get back into exercising after a long hiatus. When I initially started out I had the goal in my head to get back to “high school glory”. That meant 210 pounds with a 34-inch waist. I was very focused on this weight and inch goal so much so…

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Change is the Way to Better Outcomes

Using a microphone to write via dictation

I’ve been trying something new out for the last few weeks and so far it’s going really well. It all started when a friend invited me to take part in a challenge she was running in her Facebook group to use dictation for creating large written pieces instead of typing. Changing how we do things…

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Balanced Systems Thinking For Maximum Efficiency

The chips I ate for breakfast

I want to share how my workout went this morning and how that relates to business. So today, I did my regular work out. I spent about an hour lifting weights and doing cardio and had a really good workout that I put a lot of effort and a lot of energy into it and…

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Seattle Transit Makes Things Worse by Trying to Make Things Better

I often use mass transit to get to Seattle for work.  For me, this involves jumping on a Sounder train to the main station in the city, then switching over to a light rail (known as the Link) or taking a bus to my final destination. A few weeks ago, a change was made that…

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Leadership’s Role in Managing Change for Productivity, Efficiency, and Effectiveness

Leading a group through the mountains!

Keeping productivity, efficiency, and effectiveness high requires proactive effort in all three areas.  It also requires constant change as you learn and fine tune your systems.  This change, if not managed through good leadership principles, will not last long term, as people tend to revert to old habits over time.  Eventually, anything you changed will…

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Technology for Business – What do you NEED?

Technology for your Business

Technology has become an ever-increasing key part of any successful business.  Two key outcomes from using technology include doing things not humanly possible without tech and automating tasks in your business, allowing you to scale without having to hire more people.  Let’s explore why technology matters and the technology for your business that will help…

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Traditional System Optimization & Process Improvement – Slow and Expensive

The letter my company gave me after completing their Six Sigma Black Belt program

Do you find yourself needing to optimize your team’s performance but are short on time?  Need results fast and can’t afford to do formal process improvement projects like Six Sigma?  Have you looked into hiring a system optimization consultant to help you, but it made your eyes water? Finding the time and money to do…

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Boring, but Critical

Hello World

Is your team struggling to get the things done that need to get done on a regular basis?  Do you feel like you have too much work and not enough resources?  Are you wondering how to scale your team or business to the next level but unsure how to do it? For many, focusing on…

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Working Backwards Through a Process

Work backwards to go forwards

Start at the beginning and go to the end, right?  That’s how we do things – start at the beginning and go through each step as it should be. So often I see teams working this way when laying out how a process should be (or should be improved).  It’s natural and logical for us…

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Efficient Interviewing

Interviewing efficiently leads to good hiring

Interviewing can be a scary and daunting task, especially if you haven’t done much of it in the past.  As the interviewer, you’re in charge and driving the conversation.  While you’re trying to keep things moving in the right direction, you’re also trying to gather enough information about the candidate and how they might fit…

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Where to Begin?

The below articles will help get you started on the foundational thinking needed to better understand systems and processes in your business.  By understanding these fundamentals, you'll be able to greatly improve your ability to increase the productivity, efficiency, and effectiveness of the systems in your business!